In order to give you the full attention of our experienced consultants, appointments are necessary.

Bridal gown appointments last 1½ hour on Tuesday, Thursday and Friday. 1 ¼ hour on Saturday and Sunday, and 1 hour on our sample sale days.

Bring pictures of dresses you’ve seen on our website, in magazines, on www.theknot.com, or that you’ve tried on elsewhere. And bring an open mind: don’t be surprised if you find “the dress” on your first visit to Kleinfeld. We have plenty shoes and undergarments for you to use when you try on gowns.

Bring the closest friend or family member whose opinion you value and who knows you well and with whom you want to share the experience of buying your gown. Bringing more than 3 others can take the focus off of you.

Most of our samples are the traditional sample size, which is10. We also carry the largest selection of designer plus-size samples. Click here to view plus-size gowns.

We do not allow cameras in the fitting rooms while you are shopping. Once you have purchased a dress, you may take as many pictures as you’d like.

Special-order designer veils have a 3-4 months lead-time, so making a decision at the time you order your gown is helpful. At your first fitting, you can order a custom veil which we’ll make for you on premise.

Absolutely! Not only do many brides find their dress on their first visit to our salon, but they also find all their accessories (veils, headpieces, shoes, jewelry etc) on their first visit.

You may walk in at any time to try on shoes or jewelry; however, appointments are required for veils and headpieces. Click here for store hours .

We have a number of designers who are exclusive to Kleinfeld. Pnina Tornai bridal and eveningwear can only be found in the U.S. at Kleinfeld.

You may walk in at any time on a Tuesday or Thursday to try on shoes, jewelry, veils and headpieces; however, on Saturdays and Sundays, appointments are required for shoes, jewelry, veils and headpieces. Click here for store hours.

It's best to allow 6-9 months before your wedding to order a gown.

Most of the gowns we sell are special-order. A special-order gown is made specifically for you by a designer, based on the measurements we take from you, the designer then uses their pattern that is closest to your measurements to create your gown. We then fit it to perfection for your body.

Your gown typically arrives 8-10 weeks before your wedding date. The dress is delivered to us directly from the designer and we perform a thorough quality control check on each gown. Once we are satisfied the gown is perfect, we’ll call you to schedule a first fitting, arrange shipping and final payment.

We accept American Express, Discover, MasterCard, and Visa, as well as cash and personal checks. (Personal checks are only accepted for deposit, not final payment)

If you are ordering a special-order gown, we require a 60% deposit at the time you order your gown. When the gown arrives at Kleinfeld and passes our quality control check, we’ll contact you to let you know and to schedule a fitting. At that point, we require payment of the remaining 40% balance.

If you are buying a sample gown off our rack, we require 100% payment and ask that you take the dress with you that day and bring it back for fittings.

If you’ve requested that we ship your gown out of state, your balance must be paid for in full before it can be shipped.

We will be happy to take a small sample from your actual dress when it arrives from the designer; as dye lots vary widely, this will give you the best color to use for matching.

Our special-order gowns start at $1500, but are more frequently in the $3500 range or higher. Off-the-rack samples can be much less, discounted up to 70% off.

We’ll contact you when your dress is in and ready for you to schedule a fitting; generally, that will be about 4-6 weeks before your wedding day.

You should bring the shoes and undergarments you’ll wear on your wedding day in order to have your gown properly fit through the bodice and hemline. Plan to come to the store at least 30 minutes before your fitting appointment to get them, if you haven’t already.

Usually, brides require 2-3 fittings to ensure a perfect look. After the final fitting, we will press and pack your gown for you to take home or for shipping.

Not a problem. We can ship a dress anywhere you’d like. Shipping fees apply.

A trunk show is a special in-store event, lasting one to three days, where you can view and buy from a designer’s latest collection months before they hit the stores. The designer and or their representatives are usually at the store during a trunk show. If you find the dress of your dreams at a trunk show, be prepared to make a decision that day, as the gown will not be in the store once the trunk show is over. Kleinfeld hosts a different trunk show every weekend. Click here to view our trunk show calendar.

No, it’s not too late, but every second counts! Your options include buying one of our samples off the rack or working with a consultant to determine which designers can meet your time frame for a "special order" gown, which could include an additional rush charge.

If your wedding date is sooner than the time we typically need to have a special-order gown made, we’ll need to consult with the designer and place a “rush” order, for an additional fee. In this instance, your gown may arrive 1-3 weeks before your wedding and details will be outlined in your contract.

That’s not acceptable: we want your experience in our store to be as memorable as your wedding day. If you find that you are not bonding with your consultant, please – ask to speak to a manager or to owners Ronnie & Mara right away. We’ll make arrangements for you to work with someone else to make sure you have a memorable experience.