While the only item required to try on gowns is some form of underwear, we highly recommend bringing any item that will enhance your overall comfort and confidence. Items may include hair ties, clips, undergarments, or shoes. Most importantly, we encourage you to come into your appointment prepared with dress inspiration, a budget, a supportive group of guests, and an open mind!

To learn more about what to bring to your Kleinfeld appointment, please visit our What to Bring Guide.

Kleinfeld welcomes you to bring up to 3 guests who will uplift and celebrate you throughout your dress shopping experience. We encourage you to carefully select those who will best support you and your vision. We ask that you bring up to 2 guests for your alterations appointments.

For more insight on who to bring to your appointment, we invite you to read our Who to Bring to Your Kleinfeld Appointment Guide.

We will always do our best to accommodate if you have a specific request for your personal bridal stylist. We invite you to meet our talented team by clicking here! Otherwise, we will assign you to a stylist who best fits your needs.

If you need a stylist who speaks a particular language, please do not hesitate to ask our front desk or by contacting our Client Services team prior to your appointment. To do so in advance, please call 646-633-4333 or email info@kleinfeldbridal.com.

We are committed to providing you with an experience as memorable as your wedding day. If you find that you are not bonding with your personal stylist, please ask to speak to a bridal director right away. We will be happy to make arrangements for you to work with another member of our expert team.

Yes! We encourage you to take photos and videos. Your personal bridal stylist will also be happy to help you capture the moment if needed. Please tag us or use #Kleinfeld if you choose to share!

Our highly-curated assortment features a number of designers who are exclusive to Kleinfeld. A few of these bridal designers include Pnina Tornai and Tony Ward. Explore the full list of Kleinfeld Exclusive Designers here.

Kleinfeld’s designer gowns start at $2,000 and go up to $30,000 or more depending on designer, fabric, and intricacy of the gown’s construction. However, we do carry a very limited selection of dresses that range from $1,500 to $1,900.

Kleinfeld’s collection of samples sizes vary. However, most of our sample gowns are a bridal size 10 or 12. We are also proud to carry the largest selection of plus size gowns in sample sizes 18-32 for brides to try on in our showroom. Explore our extensive collection of plus size wedding dresses here.

Please note that bridal sizing runs very differently than regular streetwear. It typically runs 2-3 sizes smaller. Additionally, every designer sizes differently usually depending on their country of origin. Regardless, this is nothing to be worried about. Your stylist is expertly trained to clip and fit the gown to you whether the sample be too big, too small, or just right!

We recommend brides shop and purchase their gowns 9-12 months prior to the wedding day. Ultimately, more time is always better! In general, less time results in a higher likelihood of a more limited selection and potential rush fees.

One of the most exciting aspects of Kleinfeld is that our inventory is constantly changing. From Italy and Spain to Israel, our expert team shops the entire world to curate the best dresses from the most coveted bridal designers. We invite you to browse the newest gowns to arrive at Kleinfeld here.

To discover looks fresh off the runway, we suggest scheduling your Kleinfeld appointment during a trunk show event that piques your interest. Most often, never-before-seen gowns from that designer’s newest collection will be available to try on in our showroom for a limited time only. Explore our Trunk Show Calendar here.

Traditional bridal gowns differ from regular ready-to-wear clothing because a wedding dress is not created until a formal order has been placed by a bride. Therefore, wedding gowns are considered special order. As a result, your base measurements are taken at the time of purchase and the closest size on the designer’s size chart is ordered for you. Once your gown arrives in store, your dress will be molded and sculpted to your shape in alterations. This differs from a sample or off-the-rack gown in which the dress is purchased and taken home the same day.

Your base measurements are taken at the time of purchase by your personal stylist and a bridal director. These measurements typically consist of the bust, waist, and hip, but more measurements may be required depending on the specific gown or designer. The closest size is then ordered for you according to the designer’s size chart. Once your gown arrives in store, your dress will be molded and sculpted to you in alterations.

To inquire about ordering a swatch of your dress prior to its arrival, please contact our Client Services team at info@kleinfeldbridal.com. In your inquiry, please provide your full name, wedding date, and sales order number. Please note that while our team will try our best to fulfill your request, getting a swatch is not always possible. If feasible, our team will respond back to you with the cost of the additional fabric and timeline for its delivery. Upon approval, our team will order it for you and send it to a confirmed address.

If ordering a swatch from the designer is not possible, creating a swatch upon your gown’s arrival is an option. We will happily take a small sample of your actual dress during the alterations process.

Due to the couture craftsmanship of many of our bridal designers, customizations are usually possible! Please inquire with your personal bridal stylist about specific requests you may have. Your stylist will be able to provide you with guidance and a price breakdown prior to saying “yes!”

Ordering accessories can take anywhere from 2-6 months depending on the specific designer and intricacy of the piece’s craftsmanship.

With this being said, sooner is always better! It’s helpful to choose your accessories when you are physically trying on your gown. This is why we recommend selecting your accessories at the time of your initial dress purchase. However, we are also happy to welcome you back for an accessories appointment at a later date where you can work one-on-one with a personal stylist to complete your bridal look.

You do not need a formal appointment to browse our accessories department on our lower level. You are welcome to walk in any time our showroom is open! Here you can shop items such as jewelry, headpieces, and gifts.

An accessories appointment is required to physically try on our full scope of accessories, headpieces, and veils. During your appointment, you will have the opportunity to be styled and work one-on-one with a personal accessories stylist. To schedule an accessories appointment, please call 646-633-4300.

Yes! We welcome you into our showroom any time we’re open to browse our vast assortment.

To see and try on our full scope of accessories, headpieces, and veils, we invite you to schedule an accessories appointment where you will have the opportunity to work one-on-one with a personal accessories stylist to complete your bridal look. Please feel free to bring a swatch or a photo of your dress as a point of reference. To schedule an accessories appointment, please call 646-633-4300.

No! It’s not too late, but every second counts. Please schedule your appointment with us ASAP.

Your personal bridal stylist will help guide you through your options. These options include purchasing one of our pieces amongst a limited selection of dresses to take home the very same day as well as potentially ordering from a designer who can accommodate your short time frame. Please note that special order gowns ordered with less time than standard delivery will likely include an additional rush fee.

Our team will do everything in our power to find your dream dress! It will help us do so if you’re prepared too. To further enhance your experience and efficiency, especially for those with a close wedding date, we encourage you to review our What to Bring and What to Expect Guide.

Typically, it is best practice to order your wedding dress 9-12 months prior to your wedding day.

For those ordering a wedding dress within a shorter time frame than what is considered standard, our team will need to consult with the designer and place a “rush order” to ensure that the dress arrives in time. In order for the designer to prioritize your gown within production, please account for an additional fee that will likely be associated with the expedited order.

Details regarding your gown’s delivery, amount of time for alterations, as well as any additional charges will be outlined in your order form and contract.

Rush fees vary by designer, style, and wedding date. Your personal bridal stylist will guide you and provide more information regarding costs based on your specific situation.

We kindly ask that you understand that a limited time frame results in limited options. With this being said, there is no need to worry! Your personal bridal stylist will never offer a gown that our team cannot get on time. This is also why we encourage our brides, especially those with a close wedding date, to arrive to their appointment well prepared and with an open mind!

Finally, we advise having a flexible schedule leading up to your wedding day in order to accommodate for rush alterations.

Typically about 2-3 months prior to your wedding day, you will receive an email or text message from Kleinfeld when our store receives your wedding dress from the designer. At this time, you will pay the remaining balance of your gown and schedule your first fitting. It is our alteration’s department standard practice not schedule any fittings prior to this time.

For your first fitting, please make sure to bring the exact shoes you plan to wear on your wedding day. Kleinfeld cannot start the alterations process unless you have your shoes. Please bring any undergarments you plan to wear on your wedding day as well.

Typically, brides require about 3 fittings to ensure a proper fit. This process usually entails a hem, bustle, as well as molding and sculpting the gown to your shape. However, the number of fittings may fluctuate depending on the specific dress or situation. After the final fitting, we’ll press and package your gown for you. Please note that a pick-up appointment is typically required following your final fitting.

Please kindly email any alterations-related questions to alterations@kleinfeldbridal.com or call 646-633-4335. An expert from our alterations department will be happy to help you!

If you are not traveling beforehand, take your dress out of the Kleinfeld bag. Leave the packaging on the gown to ensure protection throughout the few days leading up to your wedding day.

If you are traveling with your wedding dress up until the day of your wedding, leave it in the bag until you arrive at your final destination. Once on site, take your gown out of the bag and allow it to air out.

On the day of your wedding, you can remove the cardboard bust form and all of the paper surrounding your dress. Leave your dress hanging on the metal hanger provided for as long as possible. Ensure that your gown is being held up by both the actual straps as well as the hanger straps located within the interior of your dress.

If you’d like to photograph your dress on a decorative hanger, ensure that you put your gown back on its metal hanger afterwards, as most decorative hangers are not strong enough.

Once you are ready to put the dress on, we recommend cutting off or tacking down the hanger straps to ensure they don’t pop out and create a visual distraction.

To put your gown on, we recommend having the assistance of 1-2 people.

Create a clear opening where you can view the floor before carefully stepping into your dress like pants. After pulling it up, situate the dress by moving your bust into place first. Once the bodice is straightened and in the correct position, fasten the hook and eye before zipping, corseting, or buttoning the gown.

Zipping your dress ideally requires 2 people. Have 1 person carefully hold the zipper teeth together while the other person gently pulls the zipper tab upwards. If your dress is corseted, start at the top and ensure there is an equal amount of ribbon on each side before lacing it. Loop the ribbon one by one and gently tug pulling the excess ribbon as you go. Tie the ribbon in a secured bow. Finally, tuck the ends of the ribbon inside the gown.

Then, put on your shoes with the assistance of another person. After your shoes are on, ensure all of the layers and lining are pulled down and straightened.

If your gown is clinging to you, fill up a spray bottle with water. Spray between the layers to release static.

We accept American Express, Discover, MasterCard, and Visa, as well as cash and personal checks. Please note that personal checks are only accepted for the deposit, not the final payment.

Kleinfeld requires a 65% deposit of all ticketed prices at the time of placing your special order.

Typically about 2-3 months prior to your wedding day, your gown will arrive at Kleinfeld from the designer. After your dress passes our quality control check, our team will contact you via phone and email to notify you of your gown’s arrival. At this time, you will be prompted to pay the remaining 35% balance + tax and schedule your first fitting.

If you are purchasing a gown that requires you take it home the very same day, such as a dress in our biannual sample sale, a 100% payment is required.

If you have requested that Kleinfeld ships your gown out of state, your balance must be paid for in full before it can be shipped.

Learn about purchasing with Affirm here.

If you have opened a Kleinfeld Wallet by Accrue Savings, you can use your available balance (including contributions from loved ones and rewards) toward your deposit, remaining balance, or accessories. Learn more here.

Learn more about expenses to expect by reviewing our Creating a Budget Guide.

New York State sales tax applies to all Kleinfeld merchandise.

If you choose to ship your items, you will pay the state sales tax of the state you’re shipping to plus a fee for physically shipping the box. The shipping fee is dependent on the shipping carrier as well as the weight of the box. Kleinfeld will provide you with a shipping affidavit.

For further information on shipping and sales tax, please contact our financial services team at 646-633-4377 or via email at fs@kleinfeldbridal.com.

We offer a 10% military discount for active duty and veterans. This applies to the bride and/or the future spouse only. You must have a valid Military ID or a valid DD214.

Please note that some designers restrict us from offering discounts. Discounts cannot be combined with other offers.

Please kindly email any customer service-related inquiries and general order questions to info@kleinfeldbridal.com or call 646-633-4300. An expert from our Client Services team will be happy to help you!

We can ship a dress within the US and participating countries outside the United States. Shipping fees apply. Shipping to an address outside of New York State may still require us to collect sales tax depending upon the state involved as each state has specific requirements.

The cost to ship your dress depends on your address. The fee typically starts at $150 and up.

To inquire about shipping costs please call +1 (646) 633-4377.

UPS, but occasionally we will ship DHL for international orders.

You will receive an email from the shipping provider with a tracking number.

UPS will email you your tracking number.

1. If you are shipping PRIOR to your first fitting and plan on returning to Kleinfeld for alterations:
The dress will arrive in a large box! We insist that you do not open the box until you get to Kleinfeld for your first fitting appointment.

2. If your are shipping your dress pressed AFTER your final fitting at Kleinfeld:
The dress will arrive pressed and packed in a large box! We recommend opening the package and taking your dress out to let it hang in a safe place the night before your wedding.

All customs and duties from your package will need to be paid by you prior to delivery.

Please kindly email any financial or shipping-related questions to fsdesk@kleinfeldbridal.com or call 646-633-4377 and someone from our team would be happy to help.

Gown preservation starts at $895 and ranges depending on the stye and intricacy of your dress. Due to complex construction, there is an additional charge for certain pieces such as Pnina Tornai, Randy Fenoli, and Disney Fairytale gowns.

Please contact us for your individual quote by calling 212-570-0433 or emailing gownpreservation@kleinfeldbridal.com.

After you make arrangements with a Kleinfeld gown preservation specialist, your dress can be dropped off at Kleinfeld located at 110 W 20th Street in Manhattan.

Alternatively, we can schedule a pick up on Saturdays in the New York City area for buildings with doormen.

If you live outside of New York City, we are happy to provide shipping details to Kleinfeld.

Because stains cause damage to fabric over time, please send us your gown as soon after the wedding as possible.

After the wedding, we advise storing your gown in a dark, dry space folded or rolled in a clean white sheet or breathable cloth garment bag. Avoid places such as attics, basements, cedar closets, or areas with direct sunlight.

Do not put your dress on a hanger or in a plastic bag. Hanging is not recommended as it can cause stress to the fabric and create distortion. Similarly, contact with any plastic may yellow or discolor the fabric.

We preserve your gown in a completely archival textile storage box made of fluted polypropylene.

Consisting of a chemically co-inert polymer, the material is non-absorbent, provides more complete moisture protection than a cardboard box, and resists fluctuations in temperature and humidity. These special preservation storage materials are chosen to protect your dress from exposure to moisture, fire, dust, acidity, and light.

Our proprietary boxes are made of the same material as those used to store historic costumes by The Costume Institute at the Metropolitan Museum of Art in New York.

Absolutely! In fact, we encourage you to open the box and inspect your gown regularly.

However, please be mindful that your skin contains oils and salts that can damage delicate fabrics. It is important that you wash and dry your hands carefully before handling your dress. When you remove the gown, slide both hands under the entire dress and lift it out of the box. As you unfold the gown, note the way we packaged it so you can re-fold it properly.

Choose a storage space within your home without much traffic. A dry, dark closet in a temperature-controlled room is best. We suggest avoiding places such as attics, basements, cedar closets, or an area with direct sunlight.

Store the box flat with the lid side facing up. When you move the box, carry it so that it is as level as possible. We will pack your gown so that it will not shift under normal circumstances. However, flat storage will ensure this remains true.

Gearing up for our next sample sale? We are too!

Our biannual sample sale occurs every March and September. Check our website and subscribe to our emails and texts to be notified of the exact dates of the upcoming sample sale as soon as it’s marked in our calendar.

A sample sale is an event where you can shop for sample wedding dresses and accessories at a heavily discounted price.

We host sample sale events twice a year in order to turnover our inventory to make room for new gowns fresh off the runway!

Sample wedding dresses are designer gowns that our buyers have purchased for brides to try on in store at Kleinfeld. Because traditional wedding gowns are made-to-order garments, samples are the dresses brides physically try on during their bridal appointments before they special order it from the designer. While sample dresses are repeatedly tried on, they are well taken care of and typically in excellent condition.

A typical Kleinfeld sample sale features over 600 designer sample dresses in bridal sizes 6-32. It also features sample veils, headpieces, and accessories. The items within Kleinfeld’s assortment that will go on sale are not specified previous to the event.

Sample accessories include headpieces, crowns, veils, shoes, jewelry, robes, purses, and belts. Similar to wedding dresses, sample accessories have been purchased by our buyers for brides to try on at Kleinfeld before special ordering it from the designer. These pieces are gently worn and typically in excellent condition.

The Kleinfeld sample sale typically offers sample dresses in bridal sizes 6-32. However, the majority of the samples are bridal size 10 or 12. Please note that bridal sizing runs differently than traditional women’s clothing. It typically runs about 2 sizes smaller. Therefore, a bridal size 10 usually equates to regular size 6 or 8.

Any item purchased at Kleinfeld’s sample sale is final sale. The full amount + applicable sales tax is due at the time of purchase. Kleinfeld accepts cash or credit for sample sale payments.

No. Kleinfeld cannot store or hold any sample sale gowns or accessories. All items must be taken with you immediately after purchase. All pieces will be properly packaged for your convenience!

Almost all sample sale gowns will need alterations for a perfect fit. The degree to which the sample needs to be altered depends on the exact dress and specific situation. Like all wedding dresses, the gown will require a hem, bustle, as well as the molding and sculpting to your shape. Due to the nature of sample pieces, it may also require slight repair from repeated wear.

Kleinfeld does not offer alterations on any items purchased at our sample sale. However, our team is happy to provide you with a list of recommended seamstresses in the New York City area.

We invite each bride to bring no more than 1 guest to join the sample sale appointment.

A sample sale appointment is 1 hour. If possible, we kindly ask you to arrive 15 minutes prior to your appointment.

Yes! You will be paired one-on-one with a bridal stylist who will help you style and search for your sample sale gown.

However, please note that this is unlike a traditional bridal appointment at Kleinfeld. If your are seeking an experience where you are extensively styled, have customization options, and a large variety of special order gowns to choose from, we encourage you to schedule a bridal appointment during our regular hours of operation rather than a sample sale event.

A trunk show is a in-store designer event which features a particular designer collection. The trunk show typically lasts one to three days, where you can view and buy from a designer’s latest collection months before the full collection hits the stores. The designer and or their representatives are usually at the store during a trunk show. If you find the dress of your dreams at a trunk show, be prepared to make a decision that day, as the gown will not be in the store once the trunk show is over. Kleinfeld typically hosts two designer trunk shows per week.

Yes, you will need an appointment to shop for dresses during a designer trunk show.

Kleinfeld allows up to 3 guests at any appointment.

No but sometimes designers will offer a special discount such as a discount or complimentary sketch.

Yes, click here to view our accessory trunk show calendar.

Sometimes! Depending on the designer collection, the designer his/herself, may attend.

Check out our Trunk Show calendar to see the upcoming shows!

Kleinfeld hosts more than 50 trunk shows every year!

Say Yes To The Dress has a show application here.

If you find a dress you love on the show – check out our Featured Show Gowns here.

Yes, we always welcome fans.  We will allow you to stop in for a photo but we ask that you refrain from disrupting our real brides-to-be shopping in the main salon.  You can also visit the lower level to shop jewelry and accessories.

Unfortunately, we are unable to accommodate fans to try on dresses due to the high volume of brides-to-be.

No problem! TLC does not film every day. The Kleinfeld Experience isn’t just about the show, Say Yes To The Dress. There are hundreds of appointments that aren’t shown on the show, but are just as important and exciting! If we are filming during your appointment, alert your sales consultant and they will keep you away from the cameras.

Typically, if you’ve been picked to be on the show, you’ll hear back within 2-4 weeks.

Yes, you can always call customer service +1 (646) 633-4300 to request a consultant, but it’s based on the consultant’s schedule and not always guaranteed!

Although we wish we could film all of our brides saying yes, unless you are featured on the show, your experience will not be videotaped.

Whether on TV or not, over 250 Kleinfeld employees work to make every bride that walks through the door feel like she is the only bride. Kleinfeld’s co-owners, Ronnie and Mara, run this business like a family. This is what the “Kleinfeld Experience” is all about. Kleinfeld is passionate about making sure your dress experience is infused with kindness, positivity, confidence, and the recognition every bride deserves.

Randy is currently traveling around the world showcasing his newest collection. He may be at Kleinfeld during his trunk shows or when he is filming an episode of Say Yes to the Dress.