Position: Bridal Stylist
Location: 110 West 20th St, NYC
Desired start date: As soon as possible

Overall responsibilities: The primary responsibility of the Bridal Stylist is promoting and selling the bride her
entire ensemble (Dress, Headpiece and Accessories), providing superior customer services in order to grow
sales, profitability and meet financial goals. Other duties include complying with all Kleinfeld Bridal standards,
polices and procedure and developing advanced product knowledge.

Job Duties:

•  Ensure Kleinfeld Bridal company policies, procedures, brand and service standards are fulfilled for each
  customer and their Kleinfeld experience is met or exceeded
• Provide courteous service to all customers in accordance with Kleinfeld Bridal Standards
•  Create a positive environment for all customers, Kleinfeld Bridal staff and all vendors
• Provide expert and positive information about dresses/product to the customers
• Meet selling goals by closing sales and meeting conversion goals
• Conduct customer appointments for each customer on time including follow up.
• Assist fellow associates when needed
• Partner with supervisor to address customer and merchandise issues or opportunities in a timely and
  productive way
• Resolve any issues, in a timely manner and productive solution is achieved
• Complete opening and closing procedures
• Assist with other store projects i.e. inventory & merchandise ticketing as needed
• Ensure that the bridal sales floor, dressing rooms, stock and common areas are kept organized, clean and safe
  for all associates and customers
• Qualifications:
• Education:  High School diploma or equivalent required
•  Work Experience
  Communication:
• Excellent communication skills, written and oral, able to articulate customer and product needs
• Able to work effectively with all functions across the company, with individuals from diverse backgrounds
  and with staff at all levels of the organization
  Leadership:
• Able to demonstrate problem resolution skills
• Demonstrates ability to work flex style and work with a variety of groups including management, creative,
  executives and hourly work force.
• Demonstrate the highest level of ethics and integrity
  Required Skills:
•  Be polite, friendly, helpful to both customer and associates
• Able to work effectively with all departments, associates, management, visitors and customers from
  diverse backgrounds
• Excellent verbal and written communication skills with attention to detail
• Excellent time management
• Good memorization skills
• Excellent professional interpersonal skills both in person and by phone
• Ability to manage multiple projects independently
• MS Office (word, excel, google docs, power point & email) proficiency

Salary Range: $20.00-$23.00 hourly

Kleinfeld is an Equal Opportunity Employer.

Interested in joining the Kleinfeld team? Email your resume to jobs@kleinfeldbridal.com.

Position: Bridal Stylist Intern

Location: 110 West 20th St, NYC

Overall responsibilities: Learn and understand the day to day tasks of a Kleinfeld Bridal Stylist

Bridal Stylist Intern Job Duties:

• Attend morning product knowledge meetings and presentations
• Support Bridal Stylists with inventory, sales and shadow appointments
• Learn what it takes to find out what a bride is dreaming of
• Observe the alterations, PR and production departments
• Assist the accessories department
• If you have a particular interest in a specific area, we will support you

Qualifications:

• Have a positive attitude
• Good communication and interpersonal skills
• Reliable, able to be a part of a team
• Ability to keep pace in a high energy environment
• Majoring or have an interest in bridal, fashion or business

Salary Range: Unpaid, for college credit

If interested, please submit your cover letter and resume to Brandi Hill at bhill@kleinfeldbridal.com.

Position: Bridal Support Associate

Location: 110 West 20th St, NYC

Desired start date: As soon as possible

Overall responsibilities: Organization and maintenance of bridal inventory

Bridal Support Associate Job Duties:

• Merchandise extensive bridal inventory
• Assist Bridal Consultants with inventory and sales
• Pin display mannequins and maintain store cleanliness
• Identify damaged or dirty items for repair or cleaning
• Attend production knowledge meetings and presentations

Qualifications:

• Have a positive attitude
• Good communication and interpersonal skills
• Reliable, able to be a part of a team
• Ability to keep pace in a high energy environment

Salary Range: $17.00 – $18.00 hourly

Kleinfeld is an Equal Opportunity Employer

Interested in joining the Kleinfeld team? Email your resume to jobs@kleinfeldbridal.com.

Position: Headpiece and Accessories Stylist

Location: 110 West 20th St, NYC

Desired start date: As soon as possible

Overall responsibilities: The primary responsibility of the Headpiece & Accessory Stylist is promoting and selling products, providing superior customer services in order to grow sales, profitability and meet financial goals.  Other duties include complying with all Kleinfeld Bridal polices and procedure and developing advanced product knowledge.

Job Duties:

• Provide courteous service to all customers in accordance with Kleinfeld Bridal Standards
• Be courteous and pleasant with coworkers and supervisors
• Perform the work assigned
• Create a positive environment for all customers, Kleinfeld Bridal staff and all vendors
• Provide expert and positive information about product to the customers
• Meet financial goals
• Ensure Kleinfeld Bridal service standards are fulfilled for each customer and their Kleinfeld experience is met or exceeded
• Resolve any issues, in a timely manner and productive solution is achieved
• Ensure all company policies, procedures and standards and service standards are fulfilled
• Complete opening and closing procedures
• Conduct private appointments for customers
• Assist with store inventory & merchandise ticketing
• Assist creating merchandise bags for Kleinfeld bridal veils
• Ensure that the headpiece and accessory office, stock and sales areas are kept organized, clean and safe for all associates and customers
• Partner with the other department and vendors to address customer and merchandise issues or opportunities in a timely and productive way ensuring customer satisfaction

Qualifications:

• High School diploma or equivalent required
• Minimum 1 year retail experience
• Excellent communication skills, written and oral, able to articulate customer and product needs
• Able to demonstrate problem resolution skills
• Able to work effectively with all functions across the company, with individuals from diverse backgrounds and with staff at all levels of the organization
• Demonstrates ability to work flex style and work with a variety of groups including management, creative, executives and hourly work force.
• Ability to keep workroom and space clean and organized
• Demonstrate the highest level of ethics and integrity

Required Skills:

• Be polite, friendly, helpful to both customer and associates
• Must be able to multitask
• Good memorization skills

Salary Range: $18.00-$19.00 hourly

Kleinfeld is an Equal Opportunity Employer

Interested in joining the Kleinfeld team? Email your resume to jobs@kleinfeldbridal.com.

Kleinfeld Hotel Blocks (KHB) | New York, NY

Schedule: Saturdays & Sundays, 9:00 AM – 5:00 PM (Weekend Position)

Location: Kleinfeld Bridal, 110 W 20th St, New York, NY 10011

To Apply: Please submit your resume and professional headshot to info@lmmediaworldwide.com

About the Role

Do you enjoy connecting with people and creating exceptional customer experiences?

LM Media Worldwide/Kleinfeld Hotel Blocks is looking for an energetic, personable, and hospitality-focused team member to represent our complimentary hotel booking service inside the world-famous Kleinfeld Bridal salon.

As the first introduction to our service, you’ll meet with brides and their families before appointments, explain how our complimentary hotel booking program works, answer questions, and build relationships that lead to qualified hotel block opportunities. You’ll play an important role in helping couples begin one of the most exciting parts of their wedding planning journey.

What You’ll Do

• Welcome and engage with brides and their guests in the Kleinfeld Bridal lobby.

• Introduce couples to Kleinfeld Hotel Blocks’ complimentary hotel booking services.

• Clearly explain how the hotel block process works and the value of our services.

• Gather and enter qualified lead information accurately into our CRM/database.

• Follow up with interested brides who are not yet ready to begin the booking process.

• Build rapport with couples while representing the Kleinfeld brand with professionalism.

• Track daily and weekly performance metrics, including:

• Qualified conversations
• Interested brides
• Follow-up activity

• Serve as a positive ambassador for LM Media Worldwide and Kleinfeld Hotel Blocks.

We’re Looking For Someone Who

• Has outstanding customer service and communication skills.

• Is confident initiating conversations with new people.

• Brings a warm, outgoing, and approachable personality.

• Demonstrates professionalism, emotional intelligence, and empathy.

• Is detail-oriented with strong organizational skills.

• Is comfortable using computers and entering data accurately.

• Can work independently while maintaining a high level of accountability.

• Has hospitality, wedding, retail, luxury sales, or customer experience (preferred but not required).

To Apply: Please submit your resume and professional headshot to info@lmmediaworldwide.com